One Partner
   Unlimited Applications

    #customerexperience     #continuousinnovation     #ontimeonbudget     #digitaltransformation     #extendlegacysystems

 

   One Partner
   Unlimited Applications

    #customerexperience     #continuousinnovation     #ontimeonbudget     #digitaltransformation     #extendlegacysystems

  • covid-icons-crisis-mgmt remote-workforce staffing-impacts covid-icons-training-1
    Crisis app Remote workforce Staffing impacts Virtual training
     

    As the world adapts to contend with current global events and other ongoing challenges, our priority is the well-being of our community of customers, partners and employees.

    We have identified a number of ways we can immediately help you address needs related to empowering your remote workforce, responding to staffing impacts and virtual training programmes.

    These offerings are all quickly deployable and are provided at low or zero cost.  Click on the arrows for more information about these offerings and stay tuned for further announcements.

  • covid-icons-crisis-mgmt

    Crisis management
     
    Our quick-to-deploy crisis management tracking app empowers you to track and support affected individuals (including employees, students, teachers and citizens) and supplies such as medical equipment and vehicles during an emergency situation.
     
    The ECM360 crisis management Workview configuration export is available for all existing customers on version 18 or higher, free of charge.
     
    In the midst of a crisis, you need to ensure your organisation can respond proactively – not just reactively.

     

    LRNMore

     
     
  • remote-workforce

    Empowering your remote workforce

     
    Try ShareBase - Enterprise File Sync and Share for free until at least July 31, 2020
     
    At this unprecedented time, millions of workers are being asked to work from home – almost overnight. This scale of remote work creates specific challenges not only for required system and information access, but also for required collaboration.
     
    Keep your users connected, your content accessible and your critical processes moving forward with a free limited-time subscription to our secure cloud-based content sharing and collaboration platform.

     

    LRNMore

     
  • staffing-impacts

    HR Employee Record Digitisation

    * Special Price offer *

     

    To complement our cloud-based Employee File Management solution we have a simple pain-free and secure service to comprehensively take paper based employee records and create searchable digital copies. 

    Our fixed price per box offer for paper-based Employee Record Digitisation provides:

    • Cost certainty
    • Resource availability to scan records
    • Auditable conversion record
    • Handling new records and inserts during the conversion process

     

    LRNMore

     

  • covid-icons-training-1

    Expanded access to remote education

     

    In support of your critical need to respond to changes in your business and improve issue resolution, our Training Programme introduces our largest catalogue of free courses along with discounted training offerings.  All of which are available for your entire remote workforce.

    Now is the time to ensure your team has the skills they need to effectively support your ECM360 solutions and ensure they adapt to the ever-changing demands of the business and your customers. The training programme provides opportunities to establish and refine competencies across all product lines.

     

    LRNMore

     

  • staffing-impacts

    Preparing for staff impact

     
    In the coming months, many of your employees may need to take time off to focus on their health and the health of their families.  ECM360 can assist with staffing challenges via our managed services offerings.  We have long-standing programmes in place for temporary coverage for both administrator and developer roles.
     
    Whether you need support for your ECM360 solution or are looking for a way to free up your content services admin to cover another business gap, we are able to augment your coverage to ensure your critical business processes are not disrupted. 

     

    LRNMore

     
  • covid-icons-crisis-mgmt remote-workforce staffing-impacts covid-icons-training-1
    Crisis app Remote workforce Staffing impacts Virtual training
     

    As the world adapts to contend with current global events and other ongoing challenges, our priority is the well-being of our community of customers, partners and employees.

    We have identified a number of ways we can immediately help you address needs related to empowering your remote workforce, responding to staffing impacts and virtual training programmes.

    These offerings are all quickly deployable and are provided at low or zero cost.  Click on the arrows for more information about these offerings and stay tuned for further announcements.

  • covid-icons-crisis-mgmt

    Crisis management
     
    Our quick-to-deploy crisis management tracking app empowers you to track and support affected individuals (including employees, students, teachers and citizens) and supplies such as medical equipment and vehicles during an emergency situation.
     
    The ECM360 crisis management Workview configuration export is available for all existing customers on version 18 or higher, free of charge.
     
    In the midst of a crisis, you need to ensure your organisation can respond proactively – not just reactively.

     

    LRNMore

     
     
  • remote-workforce

    Empowering your remote workforce

     
    Try ShareBase - Enterprise File Sync and Share for free until at least July 31, 2020
     
    At this unprecedented time, millions of workers are being asked to work from home – almost overnight. This scale of remote work creates specific challenges not only for required system and information access, but also for required collaboration.
     
    Keep your users connected, your content accessible and your critical processes moving forward with a free limited-time subscription to our secure cloud-based content sharing and collaboration platform.

     

    LRNMore

     
  • staffing-impacts

    HR Employee Record Digitisation

    * Special Price offer *

     

    To complement our cloud-based Employee File Management solution we have a simple pain-free and secure service to comprehensively take paper based employee records and create searchable digital copies. 

    Our fixed price per box offer for paper-based Employee Record Digitisation provides:

    • Cost certainty
    • Resource availability to scan records
    • Auditable conversion record
    • Handling new records and inserts during the conversion process

     

    LRNMore

     

  • covid-icons-training-1

    Expanded access to remote education

     

    In support of your critical need to respond to changes in your business and improve issue resolution, our Training Programme introduces our largest catalogue of free courses along with discounted training offerings.  All of which are available for your entire remote workforce.

    Now is the time to ensure your team has the skills they need to effectively support your ECM360 solutions and ensure they adapt to the ever-changing demands of the business and your customers. The training programme provides opportunities to establish and refine competencies across all product lines.

     

    LRNMore

     

  • staffing-impacts

    Preparing for staff impact

     
    In the coming months, many of your employees may need to take time off to focus on their health and the health of their families.  ECM360 can assist with staffing challenges via our managed services offerings.  We have long-standing programmes in place for temporary coverage for both administrator and developer roles.
     
    Whether you need support for your ECM360 solution or are looking for a way to free up your content services admin to cover another business gap, we are able to augment your coverage to ensure your critical business processes are not disrupted. 

     

    LRNMore

     

With our Employee File Management solution, organisations store employee documents electronically in one central location, reducing the time spent searching for content while increasing security and supporting compliance initiatives.

Features

  • Automated folder creation
  • Role-based security
  • Easy access to employee documents
  • Dashboard View of employee records
  • Automated and manual document retention
  • Manage Health and Safety records
  • Store salary advice letters automatically
  • Virtual print directly to employee records

Benefits

  • HR Compliance - Team dashboard views of missing records
  • Quickly identify missing documents
  • Digitise employee records
  • Print from social media and other applications to an employee's digital record
  • Streamlines management of employee files
  • Supports compliance initiatives
  • Ensures security of employee data
  • Ensure employee document retention compliance

 

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Delivering world-class solutions that combine strong security with outstanding customer experience, and the ability to scale and feasibly boost performance enabling organisations to traverse the ever-evolving 'universe of payments'. 

Features

  • Future-proof technology
  • Scale to meet your infrastructure requirements
  • Solutions for SAP®
  • Multiple supported ERP Systems
  • On-premise, Cloud or Hybrid options

Benefits

  • Automated finance processes
  • Increased process efficiency
  • Enhanced transparency
  • Better cash visibility
  • Real-time, comprehensive, and accurate data for financial decision making
  • Fraud prevention
  • Compliance with regulations and policies
  • Significant cost savings
  • Optimisation of working capital

 

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Our solutions enable supply chain providers to meet their organisation’s requirements across all areas of their business - including solutions for Proof of Delivery, Accounting and Finance, Human Resources and other operational initiatives driven by the rapidly changing business requirements of supply chain providers’ customers.  One easily supported platform, that can expand as time, goals and budget permits is essential.  Add a low to no code rapid application platform and build solutions when they are needed transforming your ability to respond on demand.

Features

  • Store your organisation’s documentation in a single, electronic location simplifying the evolving compliance demands of local and global trade
  • Automatically capture trade and transportation document and supporting communications
  • Retain documents for the appropriate amount of record keeping time based on region and document type
  • Removes costs and wasted time associated with managing, storing and disposing of paper records

Benefits

  • Utilise mobile devices for a work force that is always on the move, allowing them to work on projects no matter the time or location
  • Improve Customer Service through
    • Reduced customer lead time to query invoices and deliveries
    • Reduce customer time to query
    • Provision of online access to POD's
  • Limit lost and duplicated hard copies
  • Scale solution across corporate and branch locations while managing information in a central repository
  • Automating the process of matching POD’s and consignment notes
  • Integrate with existing Warehouse and Transport Management Systems
  • Low to no code rapid application development
  • Ease the compliance demands of worldwide regulations

 

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We provide world class solutions for the insurance industry with a rapidly deployable enterprise content management software solution.  It combines document management, records management and business process automation into a single solution.  Insurance organisations can efficiently manage all content, from scanned paper documents, faxes, print streams, application files and electronic forms to web content, multi-media files, emails and industry standard files like ACORD XML.  General, Life and Health insurers as well as brokers and third-party administrators use the platform to create a competitive advantage through streamlined processes, reduced costs, increased internal controls, audit assistance, and improved customer service.

Through integration, our content services platform extends and complements the value of other leading insurance platforms such as Guidewire, Duck Creek (Accenture) and others.

Features

  • Seamlessly integrate with policy, billing and claims management systems
  • Automate workflows
  • Improve processing times across the entire insurance lifecycle - from intelligent capture to integrated content and case management
  • Robust customer communication management

Benefits

  • Easily integrates with other business applications
  • Provides your staff with important, accurate information at their fingertips
  • Increases the quality and efficiency of work and customer service, while enhancing the overall customer experience
  • Empowers field adjusters to speed up the claims process with mobile access to documents
  • Extends information and workflows to mobile devices

 

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Faster, affordable government is possible with effective content services helping each level of government meet today's challenges of modernisation, tight budgets and constituent needs while laying the foundation for simplified, streamlined and digital government, for example, our Official Information and Ministerial Requests solution.

To achieve this, our solutions:

  • Provide rapid, no or low code application development for faster solution delivery
  • Enable you to immediately capture and access any document or information electronically
  • Integrate directly with your core government systems to extend their value
  • Deliver scalability of infrastructure to support organisation size changes as and when required
  • Reduce risk with multiple local in-country datacentres to maintain data sovereignty and disaster recovery preparedness

 

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Intuitive enterprise search

Unlock valuable content regardless of where it exists including (but not limited to) repositories, SharePoint sites, email systems, network shares, intranets, extranets, websites, databases, social media.

FSS_BLK


File sharing with control

ShareBase lets employees share easily and securely.  Individual users can set permissions for their information and can share from anywhere - mobile, desktop or using the web.

FLOW_BLKR


Powerful work management & CaseFlow

A single platform for case management and workflow centralising all information surrounding a case and providing users with the tools they need.

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Global Cloud Services

A secure world-wide hosting platform purposefully built for content and information management, Cloud deployment is a mature and proven option leveraging cutting-edge technologies and fully audited security practices.